Privacy Policy

1. Introduction

Welcome to NUU Cognition (“we,” “our,” or “us”). We are a technology company dedicated to building AI-augmented software for human cognition enhancement, including tools like NUU Surf, NUU Transform, and NUU Echo.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (nuucognition.com) or use our services.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Account Information: When you create an account, we collect personal details such as your name and email address. This authentication process is managed securely through our third-party provider, Clerk.
• Usage Data: We automatically collect data on how you interact with our services, including pages visited, features used, time spent on the site, and referring URLs.
• Device and Browser Information: We collect technical data about the device you use to access our services, including IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar technologies to maintain your session and preferences (see Section 7 for details).

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To operate, maintain, and provide the features of NUU Surf, NUU Transform, and the wider NUU ecosystem.
• Authentication: To verify your identity and manage your account securely via Clerk.
• Improvement: To understand how users interact with our tools so we can improve functionality and user experience.
• Communication: To send you administrative information (such as password resets or policy updates) and, with your consent, marketing emails regarding new features or products.
• Security: To monitor for fraudulent activity and ensure the security of our platform.

4. Information Sharing

We value your trust and do not sell your personal data to third parties. We only share information in the following circumstances:

• Third-Party Service Providers: We share data with trusted vendors who help us operate our business, such as Clerk (for authentication and user management) and hosting providers. These partners are authorized to use your data only as necessary to provide these services to us.
• Legal Requirements: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws or a court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

• Encryption: Data is encrypted in transit (using TLS/SSL) and at rest where applicable.
• Access Control: Access to personal data is restricted to authorized personnel and service providers who need the information to perform their job duties.
• Authentication: We utilize Clerk to ensure robust, secure handling of user credentials.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Correction: You have the right to request access to the personal data we hold about you and request corrections if it is inaccurate.
• Deletion: You may request that we delete your personal account and associated data.
• Opt-Out: You can opt out of receiving marketing communications at any time by following the “unsubscribe” link in our emails.
• Data Portability: You may have the right to request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected].

7. Cookies

We use cookies to enhance your experience.

• Essential Cookies: These are necessary for the website to function, specifically for authentication and keeping you logged in securely.
• Analytics Cookies: We may use these to analyze site traffic and usage patterns.
• Managing Cookies: Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect the functionality of our services, particularly your ability to log in.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. International Users

NUU Cognition operates out of Australia. If you are accessing our services from outside this region, please be aware that your information may be transferred to, stored, and processed in a jurisdiction where the privacy laws may not be as comprehensive as those in your country.

For EU Users: We process personal data in compliance with the General Data Protection Regulation (GDPR) based on legitimate business interests and contract necessity.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]